Privacy Policy

Last updated: February 5, 2026

1. Introduction

Welcome to Talkingo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account (name, email address, password)
  • Make a purchase (payment information)
  • Participate in live coaching sessions
  • Contact our support team
  • Subscribe to our newsletter

2.2 Usage Data

We automatically collect certain information when you use our Services:

  • Device information (type, operating system, unique device identifiers)
  • Log data (access times, pages viewed, app features used)
  • Learning progress and performance data
  • Voice recordings for speech analysis (with your consent)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Services
  • Personalize your learning experience
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Improve our Services through analytics
  • Ensure security and prevent fraud

4. Voice Recordings

When you use our Speech Studio feature, we record your voice to provide pronunciation feedback. These recordings are:

  • Processed using AI to analyze pronunciation
  • Stored securely on our servers
  • Not shared with third parties
  • Deleted upon your request or account deletion

5. Data Sharing

We may share your information with:

  • Service Providers: Third parties who help us operate our Services (hosting, analytics, payment processing)
  • Coaches: When you book live sessions, your name and learning data are shared with your assigned coach
  • Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent for voice recording

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: privacy@talkingo.online
  • Address: Chennai, Tamil Nadu, India